Updated: 27th March 2025

Mind to Muscle Fitness Pty Ltd ("we", "our", "us") is committed to protecting the privacy and security of the personal information of our gym members, visitors, and website users. This privacy policy explains how we collect, use, disclose, and safeguard your personal information, both in-person and online, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

In-Person Activity
When you visit our gym, we may collect personal information, including:

•    Name, address, phone number, email address
•    Emergency contact information
•    Payment details for membership, class bookings, and personal training sessions
•    Health and fitness information (e.g., medical history, injuries, fitness goals) with your explicit consent

Online Activity
When you use our website or mobile app, we may collect:

•    IP address, browser type, access times, referring website, and device information
•    Information provided when registering for an account, booking classes, or subscribing to newsletters
•    Data collected via cookies and tracking technologies (see Section 7)

2. How We Use Your Information
We use your personal information for the following purposes, under applicable legal grounds:

•    Contractual necessity: To process memberships, manage accounts, and provide fitness services
•    Legal obligations: To comply with regulatory requirements (e.g., tax records, safety compliance)
•    Legitimate interests: To improve our website, gym operations, and customer service
•    Consent-based activities: To send promotional offers or collect health-related data (you may withdraw consent at any time)

3. How We Share Your Information
We may share your personal information with:

•    Service providers (e.g., payment processors, IT support) who assist in delivering our services
•    Legal and regulatory authorities if required by law
•    Third-party marketing platforms for promotional purposes (only with your consent)
•    Affiliates, subsidiaries, and business partners

4. Data Transfers Outside Australia

Some of your personal information may be stored or processed in countries outside Australia, including the United States and other jurisdictions where Exercise.com, Wix, and Xero operate. When transferring data internationally, we take reasonable steps to ensure it is protected in line with Australian privacy laws.

5. Data Security
We implement appropriate security measures, including:

•    Secure payment processing
•    Encrypted databases
•    Restricted access to personal data
•    Regular security audits

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by Australian law.

7. Your Rights Under Australian Law
You have the right to:

•    Access, correct, or delete your personal information
•    Object to or restrict certain processing activities
•    Withdraw consent for marketing communications
•    Request the transfer of your personal information to another service provider
•    Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your data (www.oaic.gov.au)

8. Online Activity Tracking and Cookies
We use cookies and tracking technologies to:

•    Improve the user experience and website performance
•    Analyse website traffic and usage
•    Personalize content and advertising

You can control cookies through your browser settings.

9. Third-Party Links
Our website and mobile app may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Updates to This Privacy Policy
We may update this privacy policy periodically. Significant changes will be notified via email or website updates.

11. Contact Us
If you have any questions or concerns about this privacy policy, please contact via email  at: enquiries@mindtomusclefitness.com.au

12. Acknowledgment and Agreement
By accessing our gym services, both in-person and online, you acknowledge that you have read, understood, and agree to this privacy policy.